With over two decades of experience at the intersection of UX, product design, and operational leadership, I specialize in building and scaling high-performing teams that deliver user-centered digital solutions with measurable business impact. My career spans Fortune 500 companies, high-growth startups, and global enterprises — where I’ve led transformational programs that unify design systems, modernize digital ecosystems, and drive innovation across mobile and web platforms.
As a strategic operator, I’ve directed multidisciplinary teams of designers, researchers, copywriters, and engineers through complex product lifecycles — from zero-to-one launches to enterprise-level redesigns. I’ve also successfully led product design operations through M&A transitions, created scalable frameworks for future acquisitions, and implemented unified experience systems across decentralized business units.
Notable engagements include:
Leading a global design unification effort at Alcon, aligning 10 independent medical product lines under one scalable design system post-acquisition
Launching the T-Life app at T-Mobile, which surpassed the legacy app in customer satisfaction and enabled faster eSIM-based onboarding and SpaceX satellite service integrations
Driving award-winning mobile innovation at Hilton, where I helped consolidate 14 brands into one flagship app, introduced digital key and interactive mapping, and delivered hospitality’s first mobile-based Uber integration
Building and scaling UX teams and product infrastructure at Rocket, Disney, Core Digital, City National Bank, and others — often in high-stakes, fast-paced environments
Whether I’m optimizing digital experiences for millions of users or aligning global stakeholders behind a unified UX vision, I bring a balance of strategic oversight, operational precision, and human-centered thinking to every challenge. I thrive at the convergence of product, design, and delivery — and I’m passionate about leading teams that build not only better interfaces, but better organizations.
Let’s connect if you’re building something ambitious.
